Shipping policy
SHIPPING POLICY
Thank you for shopping at DuskNest!
PROCESSING TIME
Orders are processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.
SHIPPING RATES & DELIVERY TIMES
- Standard Shipping (US): FREE on all orders — no minimum required | 7-15 business days
- International Shipping: Coming soon
TRACKING YOUR ORDER
Once your order ships, you'll receive an email with a tracking number. Please allow 24-48 hours for tracking information to update.
SHIPPING DELAYS
While we do our best to ensure timely delivery, shipping times are estimates and may be affected by carrier delays, weather, customs processing, or high-demand periods.
DuskNest is not responsible for delays once the package is in the carrier's possession.
LOST OR DAMAGED PACKAGES
If your package appears lost or arrives damaged, please contact us at hello@dusknest.com within 7 days of the expected delivery date and we will work with you to resolve the issue.
QUESTIONS?
Contact us at hello@dusknest.com